Aquadyne and KOI CAMP Aquariology are divisions of Crane Enterprises, Inc.

Manufacturers of Aquadyne Bead Filtration Systems

To place an order or for technical assistance or information, please call:

1-888-696-1001 (toll free U.S. only)

All others:

770-554-6861

Note: For faster service, please call the toll free number provided rather than e-mail. We prefer that you use the toll free. ............Thank You!

For Your Convenience:
United States International Dialing Codes
Japan > Dial Prefix 0011 / England > Dial Prefix 0011
Australia > Dial Prefix 001
Dial Prefix then 770-554-6861 For Voice
Dial Prefix then 770-554-8330 For Fax
If you are calling from a country
not listed here, consult your local telephone
authority for the appropriate code.

Administrative Offices and Technical Assistance Operation Hours:

Monday - Friday

9am - 5pm (Eastern Standard Time)

 

All written correspondence may be addressed to:
Koi Camp/Aquadyne
131 Mount Olivet School Rd.
Hartwell, GA. 30643

Notice - Due to the volume of orders being filled to our dealers and distributors during the summer production season, there may be a shipping delay on Aquadyne Bead Systems from 2 to 12 days. We appologize for any inconvenience. If your pond is in an emergency need for a system, we can expedite your order, but we thank you for your patience and respect for others who have placed orders. We expecting to continue a very heavy production season into November 2010. If you know exactly what you want and are ordering food or other supplies. You can expedite your order by faxing your order to 706-377-4554. We ship UPS daily. Include in your fax the following:

Name, Address (specify residential or commercial)

Phone Number (day and evening), and credit card number with expiration date. For security purposes, your faxed credit card numbers are shreaded once your order is entered into our system.

Your faxes and card numbers are received in a restricted limited access area.

We appologize in advance for any voice telephone backups. We typically receive over 70 phone calls daily. We are very concerned that you receive the materials and supplies that you desire and ask humbly for your patience.

We are diligently trying to improve our ability to handle the volume of business that has come upon us. Daily, I have to thank our maker for the business that we are blessed with, but to whom much is given much is required, and we are trying very hard to fulfil the required part. In the economic times that we are in today, we do not know what is around each corner, but we must press on to diligently do our best to be accountable for what we are given.

Sincerely,

Greg Crane

We regret that we no longer offer health and disease consultation. However, you may call toll free at 1-888-696-1001 for filtration assistance.

If you have fish health related questions please refer to koivet.com or koistuff.com

FAX (770)554-8330

Toll Free --------------1-888-696-1001

Email at: koicamp@bellsouth.net

Note: For faster service, please call the toll free number provided rather than e-mail. It may take several days to get a response. We prefer that you use the toll free. ............Thank You!

E-mail us at __koicamp@bellsouth.net

 

Best Regards,

Greg Crane

Toll Free Line - -------------1-888-696-1001